Welcome to James Michelle Jewelry
We handcraft one of a kind hand stamped personalized jewelry with a elegant and modern feel. Each piece of jewelry will have a slight variation due to the custom handmade work and love that I put into each piece.
James Michelle Jewelry llc accepts Paypal. If you do not have a Paypal account, you can still use Paypal to pay with your credit card or debit without signing up for a Paypal account.
Current processing time is 1-2 weeks. Shipping time in the United States will take 2-3 business days. International orders can be made through our Etsy Store jamesmichellejewlery.etsy.com. Please do not e-mail us about your shipping time as it takes away from our processing your order. The sooner we can make it the faster you will get it. We understand ordering online and wanting your item asap but we get so consumed with emails we are unable to do our job. Once your item ships you will receive a tracking number via e-mail.
All Changes on Orders must be made within 24 hours. NO EXCEPTIONS.
IF YOU DID NOT RECEIVE YOUR ORDER BY CHRISTMAS PLEASE EMAIL US AND WE WILL ASSIST YOU DECEMBER 27th. PLEASE KEEP IN MIND WE DID HAVE A CUT OFF DATE FOR HOLIDAY ORDERS SINCE EACH PIECE IS HANDMADE. OUR TEAM WORKS LONG HOURS UP UNTIL THE HOLIDAY SO WE DO TAKE THE HOLIDAY OFF TO BE WITH OUR FAMILIES. PLEASE UNDERSTAND THAT WE ARE A SMALL BUSINESS, HUMAN, AND WE WILL HELP YOU OUT AS SOON AS WE ARE BACK.
MUCH LOVE, JAMES MICHELLE TEAM xo
With it being so close to the holiday we cannot guarantee delivery but it is possible. We have no control over shipping time once it leaves our shop. Please remember all of our Jewelry is handmade. We may also not be able to answer all emails or phone calls during these busy times as we are trying to divert our time into getting our custom orders out ASAP. Please be patient as we do our very best to get all orders to our customers before a Holiday.
$5.00 Standard USPS Shipping
$1.50 Per additional item
$15.95 Priority Shipping with Insurance / This DOES not mean it will be expedited
$40.00 Rush Shipping / This means your order will be rushed and shipped out within 24 hours with 2-3 days shipping time (CURRENTLY NOT AVAILABLE)
All other countries:
We do not ship international but do through our Etsy Store here – https://www.etsy.com/shop/jamesmichellejewelry?ref=hdr_shop_menu
Refunds and Exchanges
We do not refund payments on custom orders, but we want you to be happy. Please email me at email@example.com and we’ll see what we can do. If the error occurs on our end, we are happy to replace it. If it is a mistake on your end we do charge. All returns the customer is responsible for return shipping. The best way is to USPS first class parcel with insurance. ******All changes on orders must be made within 24 hours. If you lose an earring, we do not replace earrings. No two are the same since each pair is handmade.
Wholesale accounts are available with a valid resale license. A minimum number of pieces is required. Email firstname.lastname@example.org for more information.
Each piece of jewelry is packaged in a beautiful box that is ready to give.